Not known Factual Statements About Customer service response times for metal brokers

Regardless of the existence of unfavorable reviews, Direct Bullion takes a proactive method of customer relations by boasting their profile on review platforms and responding to complaints within 24 hours.

Buying was clean, on the other hand the packaging was of two coins which ended up still left loosely packed inside of a roll of bubble wrap. The plastic sleeves ended up incorporated although not employed, so the coins were being rubbing on ea... See more

By pursuing the clear Guidance within the ‘How to purchase’ website page, customers can easily make purchases on Direct Bullion’s Internet site.

Featuring reduced rates and higher service specifications, Immediate Bullion offers aggressive pricing on gold and silver products. The pricing of Direct Bullion’s gold and silver products is motivated by aspects for example:

This is often my 1st time ever acquiring precious metals online. JMB made it simple online plus the Sunshine Silver get there in time and it was wonderful and flawless.

The ‘Price tag Assure Warranty’ furnished by Immediate Bullion assures that they'll repurchase any gold or silver at first purchased from them for ninety five% of its benefit over the working day of sale.

Giving incentives for reviews or requesting them selectively can bias the TrustScore, which fits in opposition to our tips.

I acquired a satisfactory reply from them in response into a concept I sent to them directly at their online webpage. They defined the circumstance causing them to get at the rear of in... See extra

Then explained they may acquire 35 days to figure out what took place to my purchase. I needed to lastly dispute the buy with check here my CC company. Dispute nevertheless in development. Be mindful if you purchase from JM Bullion.

Despite the fact that complete aspects concerning the storage choices usually are not accessible on their own website, the company does present storage options for precious metals.

com, or using the Reside chat assist feature. Immediate Bullion’s customer guidance is capable of addressing a number of inquiries, exclusively delivering steerage on which bullion products are best suited for somebody’s financial requirements.

Thus far im over the fence. Ive made a number of purchases from jm bullion during the last 6 several years. Thus far I have experienced to wait q0 days for just one cargo plus a half gm of gold I purchased was struggling to be verified... See a lot more

I feel the web site is not difficult to navigate and is made up of a great description from the items of interest. The orders are processed and sent within a timely manor. Price ranges are competitive and collection is sweet... See much more

Due to the fact good friends have applied JM For additional years than I can try to remember, I have often utilised them. Though you can find other companies on the market, & selling prices might differ, trust and trustworthiness are all I treatment about.

Their client-centered method makes certain that they'll repurchase any gold or silver from shoppers at ninety five% of its price within the working day of sale, demonstrating their devotion to customer protection and satisfaction.

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